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About Transport America
Keith R. Klein
Vice President of Finance
Transport Corporation of America, Inc. ("Transport America") began operations in 1984. The company provides a wide range of truckload carriage and logistics services in various lengths of haul in the United States, parts of Canada and Mexico. Transport America serves as an integral part of the distribution system of many of its major customers. The principal categories of freight hauled by the company are department-store merchandise, home and office furniture, grocery, industrial, consumer, paper products, and expedited services.
The majority of Transport America customers are Fortune 500 companies that utilize transportation as a strategic advantage over their competitors. We serve a wide range of industries including:
Our customer's freight points are located throughout the United States, Canada, and Mexico, but our most dense traffic lanes are in the Midwest, East and Southeast. We serve these customers with traditional over-the-road, dedicated, local transportation, and logistics services.
Transport America has developed an integrated and highly sophisticated, client/server computer information system. This system integrates operations with the principal back-office functions of safety, maintenance, driver and independent contractor settlement, fuel, billing, and accounting. The system also includes satellite-based communications with the fleet.
This system provides information directly to and from the Company, its customers, and drivers to assist in managing a complex information environment. The Company believes that its proprietary operations system allows the operations personnel to provide superior service to our customers and our drivers.
The Company expects to continue to employ technology solutions that enhance customer service, improve driver services, and that will enable it to realize other processing efficiencies.
Operations and Communications. The Company utilizes information systems and satellite-based communications to process orders, optimize scheduling, dispatch loads, and monitor loads in transit.
Load planners, with the benefit of optimization software, match customer orders daily with driver availability. Once the most appropriate load assignment decision is made, based on computer-monitored load factors, the load information is sent directly to the driver through the satellite network.
The satellite system simplifies locating of equipment and permits timely and efficient communication of critical operating data such as shipment orders, loading instructions, routing, fuel, taxes paid and mileage operated, payroll, safety, traffic, and maintenance information.
Electronic Data Interchange ("EDI"). The Company's system enables full electronic data interchange of load tendering, shipment status, freight billing, and payment.
This system provides significant operating advantages to the Company and its customers, including real-time information flow, reduction or elimination of paperwork, and error-free transcription.
EDI allows the Company to exchange data with its customers in a variety of formats, depending on the individual customer's capabilities, which significantly enhances quality control, customer service, and efficiency. A significant portion of the Company's revenues is currently processed through EDI.
Click here for additional information on our EDI technical specifications and for EDI contact information.
Customer Access Via The Web. The Company provides its customers with on-line access to load-status information as well as the ability to view and print document images related to customer shipments.
The Company's Web site (
) also provides access to other information for the benefit of customers, drivers, and employees. Depending upon customer needs, technological capabilities, and internal resources, the Company expects to continue to expand its use of the Internet and e-commerce.
Vision & Values
WE DELIVER EXCELLENCE!
Safety is our cornerstone value; nothing we do is worth endangering ourselves or the motoring public
The driver has the final say on what is safe
Integrity & Respect
We value and engage our customers
We value diverse backgrounds and experiences
We use active listening skills and communicate openly and honestly
We treat all with courtesy and professionalism
Creating Success with a Positive Culture
We achieve great results and celebrate success by catching people doing things right
We attract and retain the best people in the industry that actively work well across departments
We coach, mentor and develop our people
We trust the judgment and decision making of our employees and hold each other accountable, we strive to make decisions at the closest level to our drivers and customers
Passion for Excellence
We are first & foremost a trucking company, attracting and retaining the best drivers in the industry
We are an execution company, taking pride in every load
We utilize efficient, streamlined processes that maximize productivity
The following are documents that are frequently used and requested by our Customers.
DOT Safety Rating
Federal ID W-9
Federal ID W-9 Form
Insurance Certificate 2017
SCAC Code Certificate - TALD (Logistics)
SCAC Code Certificate - TCAM
SCAC Code Certificate - TCOA (Dedicated)
SCAC Code Certificate - TCOK (Intermodal)
Transport America Carrier Profile
© 2016 Transport Corporation of America